Written Feedback ➜ Actionable Insights
Deliver your feedback analysis in hours, not months 💡
Augment your feedback data with translation, categorization, and summarization
Receive actionable recommendations, based on your analysis criteria
Remove the labor-intensive manual task of reviewing 100s of comments
Eliminate human-introduced bias in the analysis process
How it works
What does our solution offer?
🌐 Precise Translations
Translates feedback from over 50 languages to your preferred one - whether it’s French, Mandarin, Korean, Spanish or more.
🗂️ Efficient Categorization
Classifies and structures feedback with custom categories tailored to your needs, making insights more relevant and accessible.
📋 Insightful Summaries
Delivers targeted insights with that prioritize key demographics, categories, and hierarchies - helping you focus on what truly matters.
🔍 Actionnable Suggestions
Provides actionable suggestions on recurring themes, guiding you on what to maintain and where improvements can make the largest impact.
Explore Popular Use Cases
Reach out with your needs and tabular data, and we'll handle the AI processing, delivering clear results to you.
Use Case - Employee Survey Feedback
Understand & Act on your employee experience
Employees often express their true thoughts in free-text survey responses, but these can be hard to analyze at scale. By understanding the true voice of your workforce, you can make data-backed decisions that enhance employee satisfaction and performance.
| ID | Department | ... | Feedback |
|---|---|---|---|
| 1 | IT | ... | Career dev. opportunities are limited [...] |
| 2 | Sales | ... | Great teamwork, overwhelming workload [...] |
| 3 | Operations | ... | Leadership support has improved [...] |
| 4 | IT | ... | The work-life balance is getting better. [...] |
| 5 | Sales | ... | Sometimes tasks are unclear [...] |
| 6 | Sales | ... | More training opportunities would be appreciated [...] |
Identify common concerns and areas of dissatisfaction across teams.
Track trends in employee sentiment over time.
Pinpoint actionable steps for improving workplace culture.
Enhance retention by addressing key drivers of turnover.
| Department | Type | Summary |
|---|---|---|
| IT | Maintain | IT employees are pleased with the recent improvements in work-life balance. They report better flexibility in managing work hours and a decrease in work-related stress. |
| IT | Improve | There is a recurring concern regarding the lack of career development paths in IT. Employees feel that there aren’t enough opportunities for promotions or upskilling. |
| ... | ... | ... |
Maintain
Continue offering flexible work arrangements (hybrid options)
Maintain an open dialogue on workload management to ensure balance is sustained
Consider offering periodic wellness check-ins and stress-relief programs
Improve
Develop a structured career progression framework with clear milestones
Provide regular workshops or certifications to enhance skill development
Foster mentorship and leadership training programs to grow internal talent
Use Case - Product Feedback
Extract & Prioritize your next product features
Employees and clients often share valuable insights through feedback on software products, but these insights can be challenging to analyze at scale. By understanding user needs and experiences, you can make data-driven improvements that increase product effectiveness and customer satisfaction.
| ID | User ID | ... | Feedback |
|---|---|---|---|
| 1 | U1001 | ... | The software sometimes lags, affecting workflow [...] |
| 2 | U1002 | ... | Great functionality but lacks customization [...] |
| 3 | U1003 | ... | Some features are confusing for clients [...] |
| 4 | U1004 | ... | The interface could be more intuitive [...] |
| 5 | U1005 | ... | Certain tools are difficult to navigate [...] |
| 6 | U1002 | ... | Training materials could cover more advanced topics [...] |
Rapidly identify the most requested features from free text
Understand customer frustrations and unmet needs
Streamline your product roadmap based on actual user feedback
Boost retention by responding to real customer issues
| Topic | Type | Summary |
|---|---|---|
| Customization | Maintain | Users appreciate improved functionality but suggest further enhancing customization options. |
| Training and Support | Improve | Feedback indicates a need for more tailored training materials and better support for complex features. |
| ... | ... | ... |
Maintain
Enhanced customization options for a tailored UX
Engage regularly with users to gather insights on customization needs
Updating help resources to assist with common questions
Improve
Develop additional training materials to cover advanced product features
Simplify complex workflows based on user feedback
Implement targeted enhancements to support functionality for specific user needs
Use Case - Training Feedback
Elevate & Improve your training outcomes
Understanding training feedback helps you refine learning programs, making them more impactful and relevant for employees. By addressing feedback, you can foster skill growth, employee engagement, and job satisfaction.
| ID | User ID | ... | Feedback |
|---|---|---|---|
| 1 | U2001 | ... | Training sessions were fast-paced for beginners [...] |
| 2 | U2002 | ... | Needs more practical examples for real-world scenarios [...] |
| 3 | U2003 | ... | Found hands-on workshops particularly valuable [...] |
| 4 | U2004 | ... | More role-specific content would be beneficial [...] |
| 5 | U2001 | ... | Advanced training options requested [...] |
| 6 | U2001 | ... | Interactive sessions increased engagement [...] |
Recognize trends in training effectiveness and engagement.
Adjust training materials to better align with employee needs.
Plan targeted skill-building sessions based on feedback.
Increase retention by addressing training-related challenges.
| Topic | Type | Summary |
|---|---|---|
| Engagement and Interactivity | Maintain | Interactive sessions are highly valued and increase engagement; more advanced options are requested. |
| Practical Application | Improve | There is a strong need for training content with a focus on practical applications and advanced topics. |
| ... | ... | ... |
Maintain
Continue offering interactive sessions to keep engagement high
Review and refine training content based on feedback on interactivity
Recognize and reward participation to foster motivation
Improve
Develop advanced training modules to cover specific skill requirements
Incorporate more practical examples for real-world application
Provide follow-up resources to support ongoing learning
Pricing
Estimation
€150/1000 rows
Includes translation, categorization, summaries, and actionable improvement suggestions - ideal for a quick, cost-effective solution.
Custom solution
On Demand
Tailored to your needs - choose only the features you require or add extra services. Get in touch with us to find the best fit for you.
Contact
We can't wait to know more about your project!
Have a project in mind? Get in touch with us, and we’ll get back to you. Once we understand your needs, we'll prepare your feedback analysis with care.
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